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MocklyAI Customer Service Training
1
Setup
2
Review training
3
Start simulation
4
Get feedback
Mockly mascot
AI-Powered Customer Service Training

Master customer service withreal conversations

Practice with AI customers that adapt to your skill level. Get instant voice feedback, detailed coaching, and watch your empathy, clarity, and resolution scores improve in real-time.

🎯
Adaptive Difficulty
AI adjusts to your level
🎀
Voice Practice
Real-time speech training
πŸ“Š
Instant Feedback
Detailed performance metrics
No setup required
Instant AI feedback
Step 1

Configure your training

Mockly customizes every training session to your company's specific scenarios and customer service standards. Our AI analyzes your materials to create personalized training experiences.

Uploads stay private to this session.
Step 2
AI training brief

Your personalized training plan

Our AI analyzes your company profile and training scenarios to create realistic customer interactions. When you start training, the AI customer, difficulty level, and feedback metrics are perfectly calibrated to your needs.

Upload your company profile and training scenarios, then select Configure Training to generate your personalized customer service training plan.
Step 3

Start your training session

Your AI customer, training scenarios, and feedback metrics are ready. Start practicing when you're prepared to speak and receive detailed coaching feedback moments after you finish.

Start Training SessionConfigure your training above to start practicing.